TERMS & CONDITIONS

CUSTOMER CARE

We are committed to providing excellent customer service. We sell used industrial equipment and lab instruments, and we want to ensure that you have a positive experience when you shop with us. If you have any questions or concerns, we are always here to help.Our customer care team is available to assist you with any inquiries you may have. Please feel free to reach out to us via phone or email, and we will do our best to respond to you as quickly as possible.Thank you for choosing Nugen Industries!

PRIVACY & SAFETY

We take your privacy and safety seriously. We understand that you may have concerns about how we use and protect your personal information, and we want to reassure you that we follow strict security protocols to keep your data safe.We do not share your information with third parties without your consent, and we use secure payment processing systems to protect your financial data. If you have any questions or concerns about our privacy policies, please do not hesitate to contact us.Thank you for trusting Nugen Industries with your information!

WHOLESALE INQUIRIES

If you are a retailer interested in selling our used industrial equipment and lab instruments, we would love to hear from you! Please contact us with more information about your business and the products you are interested in carrying, and we will get back to you as soon as possible.Thank you for your interest in Nugen Industries!

RETURNS and EXCHANGES

We want you to be completely satisfied with your purchase from Nugen Industries. If for any reason you are not happy with your order, we offer hassle-free returns and exchanges. You may return any unused item within 30 days of purchase for a refund or exchange. Please note that items must be returned in their original packaging and in the same condition as when they were received. Buyers are responsible for the returned shipping cost. If you have any questions about our return policy, please contact us.